1.5.1 Drilling Down Information on Customer Purchases & Returns

In the screen capture shown above, ‘FA200’ is the Item No. of a previous purchase/return whereas ‘30PACK’, ‘50PACK’ and ‘USER’ are the various quantities for which the item is available.

· Clicking on the Item No. will bring you to a page that contains all previous transactions (customer purchases & returns) for this item. Clicking on any reference number on this page will bring you to the relevant document associated with this transaction.

· Clicking on the quantity for the item will bring you to a page that contains all previous transactions (customer purchases & returns) for the particular quantity for this item. Clicking on any reference number on this page will bring you to the relevant document associated with this transaction.